Converso
VOC108
Our Mission
SaaS Customer Engagement Platform
About Us
This SaaS customer engagment platform leverages AI technology to streamline customer service. Their service is aimed at SMEs in professional services, e-commerce, financial services. Available 24/7 on platforms like webchat, WhatsApp, and SMS, GPT-powered chatbots offer immediate, accurate responses to customer queries, with seamless handovers to human agents for complex issues.
The platform also features shared inboxes for team collaboration around customer chats, enabling secure payment collection, and GDPR-compliant conversation archiving.
As a sales tool, it captures visitor contacts for proactive engagement and facilitates easy invoice and checkout payment.
The Opportunity
Remuneration preference
TBD
Likely time commitment per month
TBD
Region
UK
Company stage
Pre-seed
Industry (Sector)
Software
Role
Advisor
Top attributes
SaaS, Professional Services, Marketing & Brand
Opportunity pitch
Looking to connect with experienced members who have had experience in early stage SaaS growth and knowledge of marketing digital / software products.
Current pain point(s) that you would hope an advisor could tackle
Additional info
Converso's mission is to simplify customer service for small and medium sized businesses.
To do this, we focus on seamlessly integrating the speed and knowledge of AI-powered chatbots with the personalization and touch of human agents. This enables an optimal combination of great customer service with efficient use of agents' time.
Discover our brand
Website
LinkedIn Company Page
Learn more
N/A
Do you have a NED/Board Advisor tailored CV ready?
It not, join our next masterclass to learn how to create one.
Learn more here.
The company will receive your application directly.